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Bruno Cointepas

Hospitality | L&D Operations Management | Customer Experience

61 years old
Professional Status
Entrepreneur
Available
About Me
Let’s connect if you’re passionate about redefining what exceptional customer experience feels like!
My goal is to help experience and enhance the satisfaction of meaningful, customer-focused solutions that foster loyalty.

I leverage my global operations management expertise and hospitality values to bring a unique, customer-centric approach to your projects.
My background has equipped me with deep insights into diverse cultural expectations and high service standards, which I now channel into creating seamless and impactful customer experiences.
I’m dedicated to delivering excellence that resonates with clients and customers alike.

Hospitality Business Management

EHL - Lausanne Hospitality Business School

September 1984 to February 1989

HR Strategic Management

IMD - International Institute for Management Development

January 2004 to 2004

HR Strategic Management

RSM Erasmus University

January 2004 to 2004

Project Management

Ashridge Business School

January 2002 to 2002

LDP - Leadership Development Program

Center for Creative Leadership - CCL

January 2000 to 2000