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Bruno Cointepas

Hospitality | L&D Operations Management | Customer Experience

61 years old
Professional Status
Entrepreneur
Available
About Me
I am passionate about (re)designing customer experiences!
I aim to create and enhance meaningful, customer-focused solutions that cultivate lasting business return.

With extensive expertise in global operations management and a foundation built on hospitality values, I deliver a unique, customer-centric approach to every project.
My diverse background has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.
  • Supporting professionals and organizations in improving the effectiveness of their learning delivery in line with their business objectives :

    • improve operations effectiveness
    • conceptualize, design, build and/or remodel Learning facilities
    • audit, design and set-up processes for effective L&D operations

    Co-creating learning processes always aiming at the development of individuals and their organization’s effectiveness and leadership.