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Bruno Cointepas

Hospitality | L&D Operations Management | Customer Experience

61 years old
Professional Status
Entrepreneur
Available
About Me
Let’s connect if you’re passionate about redefining what exceptional customer experience feels like!
My goal is to help experience and enhance the satisfaction of meaningful, customer-focused solutions that foster loyalty.

I leverage my global operations management expertise and hospitality values to bring a unique, customer-centric approach to your projects.
My background has equipped me with deep insights into diverse cultural expectations and high service standards, which I now channel into creating seamless and impactful customer experiences.
I’m dedicated to delivering excellence that resonates with clients and customers alike.
  • Supporting professionals and organizations in improving the effectiveness of their learning delivery in line with their business objectives :

    • improve operations effectiveness
    • conceptualize, design, build and/or remodel Learning facilities
    • audit, design and set-up processes for effective L&D operations

    Co-creating learning processes always aiming at the development of individuals and their organization’s effectiveness and leadership.