Let’s connect if you’re passionate about redefining what exceptional customer experience feels like! My goal is to help experience and enhance the satisfaction of meaningful, customer-focused solutions that foster loyalty.
I leverage my global operations management expertise and hospitality values to bring a unique, customer-centric approach to your projects. My background has equipped me with deep insights into diverse cultural expectations and high service standards, which I now channel into creating seamless and impactful customer experiences. I’m dedicated to delivering excellence that resonates with clients and customers alike.
Hired by the Compass Group - Eurest Support Services (ESS) -, Shell services provider in Gabon, to carry out an assessment of their Hospitality and Facility Management training operations and services in the greater Gamba area.
Assessed ESS's Hospitality & Facility Management services training strategy for Shell Gabon and formulated recommendations on how both companies could jointly further structure and roll-out Training initiatives at short, medium and longer term.
