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Bruno Cointepas

Hospitality | L&D Operations Management | Customer Experience

61 years old
Professional Status
Entrepreneur
Available
About Me
I am passionate about (re)designing customer experiences!
I aim to create and enhance meaningful, customer-focused solutions that cultivate lasting business return.

With extensive expertise in global operations management and a foundation built on hospitality values, I deliver a unique, customer-centric approach to every project.
My diverse background has equipped me with profound insights into cultural expectations and high service standards, which I leverage to help design seamless and impactful customer experiences.

Behavior Change Programme Operationalization

Energy sector - Private consulting firm
April 2014 to May 2014
The Hague
Netherlands
  • A project for Castor & Partners, a private, Cyprus based, Leadership Development and Talent Management Consulting Firm which exclusively focused on the Middle East & Levant energy sector.

    Assisted with the Saudi Aramco's "Leader Role Modeling Behavior" programme further potential roll-out and operationalization.
    Used my own network to refer professional coaches and assisted setting-up an internal operational model.