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Bruno Cointepas

Hospitality | L&D Operations Management | Customer Experience

61 years old
Professional Status
Entrepreneur
Available
About Me
Let’s connect if you’re passionate about redefining what exceptional customer experience feels like!
My goal is to help experience and enhance the satisfaction of meaningful, customer-focused solutions that foster loyalty.

I leverage my global operations management expertise and hospitality values to bring a unique, customer-centric approach to your projects.
My background has equipped me with deep insights into diverse cultural expectations and high service standards, which I now channel into creating seamless and impactful customer experiences.
I’m dedicated to delivering excellence that resonates with clients and customers alike.

Behavior Change Programme Operationalization

Energy sector - Private consulting firm
April 2014 to May 2014
The Hague
Netherlands
  • A project for Castor & Partners, a private, Cyprus based, Leadership Development and Talent Management Consulting Firm which exclusively focused on the Middle East & Levant energy sector.

    Assisted with the Saudi Aramco's "Leader Role Modeling Behavior" programme further potential roll-out and operationalization.
    Used my own network to refer professional coaches and assisted setting-up an internal operational model.